Frequently Asked Questions

ROW Security is a premier provider of private security and bodyguard services, founded in 2005. We specialize in discreet, professional protection for high-profile individuals, corporate executives, and special events. With nearly two decades of experience, we have established ourselves as trusted experts in the security industry with operations in over 12 countries.

Yes, all ROW Security personnel are fully licensed in the jurisdictions where we operate. Our team holds certifications in:

• CPR and First Aid
• Defensive tactics and de-escalation techniques
• Firearms training (where applicable and licensed)
• Emergency response protocols

We carry comprehensive liability insurance of $5 million per occurrence, providing additional peace of mind for our clients.

We serve a diverse range of clients including:

• High-net-worth individuals and families
• Corporate executives and Fortune 500 companies
• Celebrities, entertainers, and public figures
• Government officials and diplomats
• Event organizers for concerts, conferences, and private gatherings
• At-risk professionals (doctors, lawyers, judges)

Our services are tailored to meet the unique security needs of each client.

ROW Security provides a comprehensive range of security services:

1. Personal Protection: 24/7 bodyguard services for individuals and families
2. Corporate Security: Executive protection, workplace security, and risk management
3. Event Security: Planning and personnel for high-profile events
4. VIP Protection: Discreet services for celebrities and dignitaries
5. Armed & Unarmed Guards: Trained security personnel for various needs
6. Surveillance & Risk Assessment: Advanced threat detection and mitigation
7. Residential Security: Home protection and security system integration
8. Travel Security: Domestic and international protective services

We provide both armed and unarmed security personnel based on your specific needs, risk assessment, and local regulations. Our decision is based on:

• Threat level assessment
• Client preference and comfort level
• Legal requirements in the jurisdiction
• Nature of the assignment

Yes, we provide comprehensive international security services. Our capabilities include:

• Pre-travel risk assessment and itinerary planning
• Coordination with local security partners in destination countries
• 24/7 monitoring and emergency response coordination
• Advance security details to assess locations before arrival
• Close protection teams for high-risk destinations
• Secure transportation arrangements

We have established partnerships with security providers in over 24 countries to ensure seamless protection worldwide.

Absolutely. We provide flexible security solutions for:

• Single events (concerts, conferences, weddings, parties)
• Short-term assignments (business trips, weekend protection)
• Temporary security needs (during periods of increased risk)
• Seasonal requirements (holiday periods, special occasions)

We can provide security for as little as a few hours to several weeks, with no long-term commitment required.

Our hiring process is rigorous and includes multiple stages:

1. Initial Screening: Review of qualifications and experience
2. Background Check: Comprehensive criminal, financial, and employment history check
3. Psychological Evaluation: Assessment by licensed professionals
4. Skills Assessment: Practical testing of security skills and protocols
5. Interview Panel: Multiple interviews with senior team members
6. Reference Verification: Extensive reference checks
7. Training Program: Mandatory company-specific training

Only approximately 3% of applicants successfully complete our hiring process.

Our team consists of professionals with diverse backgrounds:

• Military Veterans: Special Forces, military police, intelligence
• Law Enforcement: Former police officers, detectives, federal agents
• Intelligence Community: Former intelligence officers and analysts
• Diplomatic Security: Personnel with experience in diplomatic protection
• Private Security: Professionals with extensive private sector experience

All personnel undergo continuous training to maintain and enhance their skills.

Our response times vary based on the nature of the request:

• Emergency Situations: Immediate deployment (within 1-2 hours in most metropolitan areas)
• Standard Requests: Typically within 24-48 hours
• Complex Assignments: 3-7 days for detailed planning and team assembly
• International Requests: 2-5 days depending on destination and visa requirements

We maintain a rapid response team on standby 24/7 for emergency situations.

Pricing varies based on several factors:

• Type of Service: Different services have different rate structures
• Risk Level: Higher-risk assignments require more resources
• Duration: Short-term vs. long-term engagements
• Location: Domestic vs. international, urban vs. remote
• Team Size: Number of personnel required
• Special Requirements: Additional equipment, specialized skills

Generally, our rates range from $75-$250 per hour per security professional. We provide detailed quotes after a confidential consultation and risk assessment.

Yes, we offer competitive pricing for long-term security arrangements:

• Monthly Retainers: Reduced rates for ongoing monthly protection
• Annual Contracts: Significant discounts for year-long commitments
• Corporate Packages: Customized pricing for business clients with multiple needs
• Family Plans: Special rates for family protection packages

Long-term contracts also provide additional benefits like dedicated security teams, priority response, and comprehensive risk management planning.

We accept various payment methods for your convenience:

• Credit cards (Visa, MasterCard, American Express)
• Bank transfers/wire transfers
• Checks (with appropriate clearance time)
• Corporate invoices with net-30 terms (for qualified clients)
• Cryptocurrency (Bitcoin, Ethereum) for discreet transactions

Payment terms are outlined in our service agreement. We typically require a deposit before service commencement.

Client confidentiality is our top priority. We implement multiple measures:

• Non-Disclosure Agreements: All personnel sign strict NDAs
• Need-to-Know Basis: Information is shared only with personnel directly involved
• Secure Communication: Encrypted communication channels
• Discreet Appearance: Plainclothes personnel when appropriate
• Unmarked Vehicles: For transportation services
• Secure Data Handling: Encrypted storage of client information
• Minimal Paper Trail: Digital records with strict access controls

We understand that discretion is essential for many clients, particularly high-profile individuals.

Our emergency response protocol includes:

1. Immediate Action: Security personnel take appropriate defensive measures
2. Client Extraction: Safe removal from the threat area if necessary
3. Emergency Services: Contacting police, medical, or fire services as needed
4. Operations Center: Alerting our 24/7 operations center for coordination
5. Client Notification: Immediate notification to designated contacts
6. Post-Incident Review: Comprehensive analysis and reporting
7. Protocol Adjustment: Modifying security plans based on lessons learned

All personnel are trained in emergency response and crisis management.

Yes, we maintain professional relationships with law enforcement agencies while respecting their jurisdiction. Our coordination includes:

• Sharing relevant information (when appropriate and legally permitted)
• Complementing law enforcement efforts without interference
• Understanding jurisdictional boundaries and protocols
• Providing assistance when requested by authorities
• Maintaining clear communication channels

Our personnel are trained to work alongside law enforcement effectively and legally.